No matter how amazing a hotel is. If it fails to ensure guest safety and security, nobody will visit the hotel again, no matter how much you promote and advertise. Once a hotel goes into the bad books of a guest, it’s hard to undo the damage. Gorgeous Hospitality knows this quite well. As much as we boast about our spacious hotels and villas in Mussoorie, Haridwar, and Goa, we also take pride in performing several steps to ensure hotel security and the safety and security of all our guests.

This blog is a quick run-up about 13 measures Gorgeous Hospitality takes to ensure guest safety and security across all our hotels and villas!

What does Guest Safety and Security mean to us?

In literal terms, hotel security ensures guest safety and security, including (but not limited to) lodgings and entertainment facilities. It involves procedures, systems, and people ensuring guests are safe in their rooms and around the venue. Additionally, the entire property and vehicles are 100% safe and secure.

Gorgeous Hospitality believes that hotel security measures are the real deal makers to sustain in a highly competitive environment. During their stays, if guests feel insecure, they are never going to come back, and they will tell the same in their social circle. Thus, the beginning of a bad word of mouth!

Guest safety and security form a crucial pillar in the hotel industry, and it’s thoughtfully practiced by brands that want to build long-lasting relations with their guests. Gorgeous Hospitality – a new entrant ensures guest safety and security in the following ways –

1. Regular Check of Door Locks –

The Gorgeous Hospitality team is committed to ensuring guest safety and security. We perform weekly drills to audit all the locks and keys across our properties – from room door locks and kitchen door locks to the main gate lock. At Baris Hotel and Latitude Hotel, we have implemented electronic key management systems to enhance hotel security. Hotel Drive Inn continues to operate with traditional room keys. Our dedicated team promptly identifies and addresses any security irregularities, ensuring our guests can enjoy a safe and worry-free hotel stay with us!

2. Registration Process –

We are very particular about guest registrations. Yes, we do accept check-ins with local IDs, but we are not in the mood to bypass this process. All the guests who have pre-booked their rooms get a confirmation email from us, while walk-in guests get confirmation on the spot after they present a valid government ID. For the sake of guest safety and security, we don’t allow any random check-ins, no matter how urgent it is for the guest. The rule at Gorgeous Hospitality is simple – if you have a valid government ID, you are welcome at the premises, otherwise, we don’t entertain random entries.

3. Vehicle Safety –

Hotel security isn’t just restricted to guests and hotel property. If you are coming with a vehicle, then it becomes our responsibility to take due care. All our hotels have a free in-house parking space. There is no scope for any theft on our premises because our keepers are all around the place, along with a 24/7 security guard.

4. Surveillance –

Whether you visit Hotel Drive Inn, Latitude, Baris, or any of our villas in Goa, you will notice that all our properties are equipped with CCTV cameras and walkie-talkies. Every nook and corner of our property has a CCTV camera to ensure that you are safe, your family is safe, and your belongings are safe!

5. Restrict Entrances –

For the guest’s safety and security, we make sure that all our properties have single entry and exit points. Yes, our properties are quite spacious, but at the same time, we ensure that the management can see who comes and goes from the property!

6. Panic Alert Systems –

At Gorgeous Hospitality, the staff is trained to think and act wisely during any unforeseen circumstances. God forbid, if any unforeseen situation pops up, then we make sure to announce the same through speakers, and the hotel staff quickly informs all our guests to assemble in the open area or lead them to a place that is safe from the mishap!

7. Safety of Guests’ Belongings –

As soon as you check into our rooms, you will see a safety locker in the almirah where you can keep your precious belongings. Additionally, all your belongings at the hotel are 100% safe; however, we don’t want our guests to be careless during their stays.

8. Emergency Procedures –

For guest safety and security, we ensure that all our staff are trained to act as emergency rescuers during unforeseen circumstances. We also have contact numbers of doctors and hospitals near our properties in case anyone needs medical assistance urgently. Hotel security isn’t restricted to inside the premises. The staff at Gorgeous Hospitality ensures that you have everything with you during unforeseen circumstances.

9. Improved Lighting –

The fact that our hotels and villas are quite spacious has its pros and cons! When there are guests all around, every nook and corner of our property looks astonishingly great and happening. But during the off-season, when 90% of our property is empty, things look quite scary! For this reason, all our properties have appropriate lighting, even at the places where guests usually don’t go! For our guests’ safety and security, Gorgeous Hospitality ensures that all our properties are safe to walk around by installing intelligent lighting systems and lights and bulbs all around the place!

10. Registered Staff –

Business is all about people. Good hotel stays are partially peace of mind and comfort, and partially because of the staff you interact with. As a guest, if you see frowning faces and unwelcoming gestures, then you are likely to question your choice of staying at the hotel as soon as you get inside your room! Gorgeous Hospitality understands the need and magic of working with professionally passionate people. All the staff at our hotels and villas are professional and passionate about welcoming our guests. Additionally, we perform a thorough background check on personal and professional grounds! Hotel security begins and ends with people, and we don’t leave any stone unturned when it comes to hiring and working with the right people.

11. Legal Compliances –

At Gorgeous Hospitality, we comply with all the legalities required to make a property safe, secure, and genuinely secure hotel! Be it a fire safety permit, an FSSAI license, GST registration, EPF registration, alcohol beverages license, or any other necessary legal compliance – we have it on our side. Be it hotel safety or hotel functionality, our legal team works around the clock to ensure that all our hotels and villas 100 comply with all the legalities!

Guest Safety & Security is the Core of Gorgeous Hospitality –

At Gorgeous Hospitality, we ensure that all our guests feel safe and secure at all our premises. Whether you’re a single lady, a group of young teenagers, or an elderly couple, our team respects the privacy of everyone who walks in through our door. It becomes our responsibility to make sure that our guests feel secure while staying with us. Whether you’re staying in Goa, Mussoorie, or Haridwar – we ensure to make your hotel stays truly memorable, intimate, gorgeous, and highly secured!